FAQs

Answering Your Questions

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48+ Years' Experience

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48+ Years' Experience

Rated Excellent on Trustpilot

FREE, No-Obligation Quotes

All Work Fully Guaranteed

48+ Years' Experience

Rated Excellent on Trustpilot

FREE, No-Obligation Quotes

All Work Fully Guaranteed

FAQs – Your Questions Answered

We understand that choosing a new garage door can come with questions. To make things easier, we’ve compiled answers to the most common queries about our products, services, and processes.

Whether you’re wondering about installation timelines, maintenance tips, or the options available, our FAQ section covers everything you need to know. If you don’t find the information you’re looking for, our team is always here to help.

Explore our frequently asked questions below to get the clarity and confidence you need to make the right decision.

Frequently Asked Questions

What types of garage doors do you supply?

We offer a wide range of garage doors, including up-and-over, roller, sectional, side sliding and side-hinged doors from leading manufacturers such as Hormann, Garador, Novoferm, SWS, Ryterna and more.

Do you offer automated garage doors?

Yes, we supply and install automated garage doors, giving you convenience and security. Most of our door types, including sectional and up-and-over doors, can be automated or retrofitted with automation.

Can you provide installation services?

Yes, our experienced team offers professional installation for all types of garage doors. We also handle repairs, maintenance, and automation upgrades.

Do you offer free site surveys?

Yes, we provide free site surveys (excluding repairs) to assess your specific requirements, recommend the best solutions, and ensure accurate measurements.

Where can I see your garage doors in person?

You can visit one of our showrooms in the South East, located in Croydon, New Malden, Watford, Sidcup or Upminster. Our experts will guide you through the options.

How long does it take to install a garage door?

The time for installation depends on the type of door and its complexity. Installation usually takes 2-4 hours. We will provide an accurate timeframe during the site survey.

What warranties do you offer?

We offer comprehensive warranties on all our products. Warranty length and coverage depend on the manufacturer and product, but most garage doors come with at least a five-year manufacturer’s warranty.

Can you repair or service my existing garage door?

Yes, we offer repair and maintenance services for most types of garage doors, including faulty parts, replacing springs, and upgrading existing doors.

How do I maintain my garage door?

Regular maintenance includes lubricating moving parts, cleaning the tracks, and ensuring that safety features, like auto-reverse, are functioning correctly. We can carry out servicing to keep your door in top shape.

How energy-efficient are your garage doors?

Our insulated garage doors, such as sectional and roller models, offer excellent energy efficiency by reducing heat loss, making them ideal for garages attached to your home.

What security features do your garage doors have?

Our garage doors can be equipped with advanced security features, such as multi-point locking systems, reinforced panels, and automatic locking for automated doors. Speak to our team for more details.

Do you offer custom garage doors?

Yes, we offer bespoke garage doors tailored to your specific preferences, including colour, style, and size. Visit our showrooms or contact us to explore customisation options.

What payment methods do you accept?

We accept a variety of payment methods, including cash, cheques, credit/debit cards, bank transfers, and finance options, depending on your needs.

How do I book an installation or survey?

You can request a free site survey or repair service through our website or by calling us directly on 0800 716 569.

What areas do you cover?

We offer our services across London and the South East, including Brighton, Eastbourne, Tunbridge Wells, Maidstone, Chelmsford, Luton, Oxford, Reading, Crawley and more. Contact us for specific coverage details.

Get in Touch

Reach Out to Access Garage Doors Today

Interested in enhancing your home’s security and kerb appeal with a new garage door? Whether you’re looking for more information on a specific product or service, need impartial expert advice, or are ready to schedule your free home survey, we’re here to help. Simply fill in your details using our user-friendly contact form, email us directly at info@accessgaragedoors.com, or give us a call at 0800 716 569.

Our experienced surveyors will visit your property, assess your needs, and provide expert guidance on selecting the perfect garage door for your requirements. From initial enquiry to installation, our dedicated customer service team is committed to ensuring a seamless, hassle-free experience.

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*Free, no-obligation home surveys and estimates. Only applies to new garage door installations, not repairs.

Our Showrooms

New Malden

320 West Barnes Lane
Motspur Park
New Malden
Surrey KT3 6NB

  • Monday – Thursday
    7:30 – 17:00
  • Friday
    7:30 – 16:00
  • Saturday
    9:00 – 12:30

Croydon

416 Brighton Road
South Croydon
Surrey
CR2 6AN

  • Monday – Thursday
    7:30 – 17:00
  • Friday
    7:30 – 16:00
  • Saturday
    9:00 – 12:30

Sidcup

9 Elm Parade
Main Road
Sidcup
Kent
DA14 6NF

  • Monday – Thursday
    7:30 – 17:00
  • Friday
    7:30 – 16:00
  • Saturday
    9:00 – 12:30

Watford

Unit 26 Orbital 25 Business Park
Dwight Road
Watford
Hertfordshire
WD18 9DA

  • Monday – Thursday
    7:30 – 17:00
  • Friday
    7:30 – 16:00
  • Saturday
    9:00 – 12:30

Upminster

Unit 1 Upminster Trading Park
Warley Street
Upminster
Essex
RM14 3PJ

  • Monday – Thursday
    7:30 – 17:00
  • Friday
    7:30 – 16:00
  • Saturday
    9:00 – 12:30